bengali88 Privacy Policy

bengali88 ("we", "us", or "the platform") is an online betting and casino service operated for players in Bangladesh. This privacy policy explains how we collect, process, store, and protect your personal information when you visit the bengali88 website, create an account, or use our services.

This policy applies to all users of bengali88. By using our services, you are considered to have agreed to the terms of this privacy policy. Only users aged 21 or above may register and participate on this platform.

We treat your privacy as a top priority. If any changes are made to this policy, we will notify you via your registered email and publish an updated date on this page.

bengali88 collects various types of information to provide you with a safe and uninterrupted service. This information falls into two main categories:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and national identity details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or Upay account numbers)
• Security question answers and account password
• Information provided when contacting support

2.2 Automatically Collected Information

• IP address, device type, and operating system
• Browser type and language settings
• Login and logout times, and page visit history
• Data collected through cookies and similar tracking technologies
• Game participation history, bet amounts, and transaction details

bengali88 uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your profile. We ensure that every registered user is 21 years of age or older.
• Payment Processing: To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• Security and Fraud Prevention: To ensure account security and detect any suspicious activity.
• Customer Support: To answer your questions and assist with resolving issues.
• Service Improvement: To improve the quality and usability of our platform.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To assist you by identifying patterns of excessive gambling.

We do not sell your information to third parties for marketing or promotional purposes without your consent.

bengali88 does not sell your personal information to any third party. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted technology and payment partners for the operation of our platform. These partners are bound by strict confidentiality agreements and may not use this information for any other purpose.

4.2 Legal Requirements

In the case of a court order, direction from an investigating authority, or legal obligation, we may be legally required to provide relevant information. In such cases, information will not be disclosed to anyone other than the relevant authority.

4.3 Fraud and Scam Prevention

Limited information may be shared with security specialists to ensure platform safety and prevent fraudulent activity.

bengali88 uses industry-standard technology to protect your information. Our security infrastructure is as follows:

• SSL Encryption: 256-bit SSL/TLS encryption is active across all our pages, keeping all communication between your browser and our servers secure.
• Data Encryption: Stored sensitive information (passwords, payment details) is saved using strong encryption algorithms.
• Access Control: Only authorized personnel may access your information for specific and necessary purposes.
• Regular Security Audits: Our systems undergo regular security testing.
• Two-Factor Authentication: Two-step verification is available for your account.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active.

However, no transmission of information over the internet is entirely risk-free. We make every effort, but an absolute guarantee of data security cannot be given.

bengali88 uses cookies and similar technologies that help improve the quality of our service and personalize your experience.

The types of cookies we use:

• Essential Cookies: Required for the core functionality of the website. Without these, the site does not work properly.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytics Cookies: Collect anonymous statistics to understand how the site is used.
• Security Cookies: Used for fraud detection and account protection.

You can manage cookies by changing your browser settings. However, disabling certain cookies may cause some parts of the service to not work properly.

bengali88 retains your personal information for as long as it is necessary for the relevant purpose, or as required by legal obligations.

• Active account data: For the duration of account operation.
• Closed account data: Retained for a defined period after account closure to meet legal requirements.
• Financial transaction data: May be retained for a longer period for audit and legal purposes.
• Support conversation data: Kept for a limited period for use in improving service quality.

Once the specified retention period has passed, we securely delete or anonymize the data.

As a user of bengali88, you have certain important rights over your personal information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You may request the correction of inaccurate or outdated information stored in your account.
• Right to Erasure: In certain circumstances you may request deletion of your information, though complete deletion may not be possible where legal obligations exist.
• Right to Restrict Processing: In some cases you may request that processing of your information be restricted.
• Right to Object: You have the right to object to certain types of processing of your information.
• Right to Portability: You may receive your information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

bengali88 is a platform exclusively for users aged 21 or above. We do not intentionally collect any personal information from minors.

Age verification is mandatory at the time of registration. If a minor's information enters our database, we suspend that account and delete the information as soon as it is identified.

If a parent or guardian believes their child's information is held by us, please contact us immediately.

bengali88 may update this privacy policy from time to time. Changes may occur due to service updates, legal requirements, or business reasons.

For significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification about the changes to your registered email.
• May request confirmation of consent at login.

If you continue to use the service after changes are published, you will be considered to have consented to the new policy. You are advised to visit this page regularly.

Our servers and service provider partners may be located in various countries. As a result, your information may be processed or stored outside of Bangladesh.

For such international transfers, we ensure that:

• The recipient country or organization maintains adequate data protection standards.
• Appropriate contractual safeguards are in place.
• The confidentiality and protection of information remains consistent with this policy.